ISO’s customer focus highlighted in annual report
August 24th, 2010
Demonstrating ISO’s commitment to meeting or exceeding customer needs is the key message of the recently published ISO Annual Report 2009. ISO’s customers are the 162 members of the organization and the myriad of stakeholders that develop, use or rely on ISO standards worldwide.
“Building a strong community of satisfied customers has been a key goal since its creation over 60 years ago,” the report states. “ISO looks for innovative ways to leverage customer satisfaction and events in 2009 highlight that ISO not only satisfies its broad customer base, but its end product – a suite of globally relevant International Standards – continues to drive growth in today’s volatile markets.”
Read more at the ISO website >>
Posted in General News |
Quality Management Principles – Part 6
August 23rd, 2010
The quality management system standards of ISO 9000:2008 series are based on eight quality management principles. These principles can be used by senior management as a framework to guide their organizations towards improved performance.
This is the sixth of eight articles which provide a general perspective on these quality management principles, each giving an overview of one of these principles and showing how they can be applied to form a basis for performance improvement and organizational excellence
Posted in Quality Management Principles |
Quality Management Principles: Part 5
August 16th, 2010
The quality management system standards of ISO 9000:2008 series are based on eight quality management principles. These principles can be used by senior management as a framework to guide their organizations towards improved performance.
This is the fifth of eight articles which provide a general perspective on these quality management principles, each giving an overview of one of these principles and showing how they can be applied to form a basis for performance improvement and organizational excellence.
Posted in Quality Management Principles |
Quality Management Principles: Part 4
August 9th, 2010
The quality management system standards of ISO 9000:2008 series are based on eight quality management principles. These principles can be used by senior management as a framework to guide their organizations towards improved performance.
This is the fourth of eight articles which provide a general perspective on these quality management principles , each giving an overview of one of these principles and showing how they can be applied to form a basis for performance improvement and organizational excellence.
Posted in Quality Management Principles |
New edition of ‘ISO 9001 for Small Businesses’
July 30th, 2010
The International Standards Organisation and the International trade centre have recently published a new edition of the ISO 9001 for Small Businesses, providing an updated look into how small to medium sized businesses can understand the need for quality management systems, whilst explaining how to implement the requirements of the standard.
The new edition has been modified to include all adjustments made to the most recent ISO 9001:2008 standard. Written by a group of experts on the certification the handbook is a useful tool to any small business when it comes to taking the first steps toward certification.
Posted in General News |
Quality Management Principles: Part 3
July 30th, 2010
The quality management system standards of ISO 9000:2008 series are based on eight quality management principles. These principles can be used by senior management as a framework to guide their organizations towards improved performance.
This is the third of eight articles which provide a general perspective on these quality management principles, each giving an overview of one of these principles and showing how they can be applied to form a basis for performance improvement and organizational excellence.
Posted in Quality Management Principles |
Quality Management Principles: Part 2
July 19th, 2010
The quality management system standards of ISO 9000:2008 series are based on eight quality management principles. These principles can be used by senior management as a framework to guide their organizations towards improved performance.
This is the second of eight articles which provide a general perspective on these quality management principles , each giving an overview of one of these principles and showing how they can be applied to form a basis for performance improvement and organizational excellence.
Posted in Quality Management Principles |
Quality Management Principles: Part 1
July 12th, 2010
The quality management system standards of ISO 9000:2008 series are based on eight quality management principles. These principles can be used by senior management as a framework to guide their organizations towards improved performance.
This is the first of eight articles which provide a general perspective on these quality management principles , each giving an overview of one of these principles and showing how they can be applied to form a basis for performance improvement and organizational excellence.
Posted in Quality Management Principles |
Toyoda Shrinks World’s Biggest Carmaker for Quality Control
February 2nd, 2010
Akio Toyoda, who took over Toyota Motor Corp. less than a year ago, is shrinking the world’s largest carmaker to regain control over quality as record recalls give General Motors Co. and Ford Motor Co. an opportunity to win back customers.
Toyota’s decision to stop U.S. production and sales of eight models to fix defective accelerator pedals may cost the company as much as 100 billion yen ($1.1 billion) in operating profit a month, according to Koji Endo, managing director of Advanced Research Japan in Tokyo. The models accounted for about 1 million deliveries last year, more than half of Toyota’s 1.5 million vehicle sales edge over Volkswagen AG.
Posted in General News |
Do you comply with the legislation governing air conditioning?
January 18th, 2010
It is now a legal requirement that air conditioning systems containing more than 3KG of ozone-depleting substances are tested for leaks at least annually, and more frequently for larger systems.
If your stationary refrigeration and air-conditioning system, of any type, contains 30kg or more of ODS you must test for leaks at least once every six months.
If your stationary refrigeration and air-conditioning equipment contains 300kg or more of ODS you must test for leaks at least once every three months.
If you find a leak you must repair it within 14 days. You must re-check your system for leaks within one month of repairing a leak.
Posted in General News |